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EN Right of Withdrawal

Right of Withdrawal

Right of Withdrawal for Consumers

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or self-employed professional activity.

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us (andTheLight GmbH, Penningsfelder Weg 96 A, 51069 Cologne, Phone: +49 176 61665062, Email: andthelight.legal.cancellation@andthelight.com) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email). You may use the attached model withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notice concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (except for the additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. For this reimbursement, we will use the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.

If you requested that the service should begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until the time you informed us of your withdrawal from this contract, in comparison with the full coverage of the contract.

Model Withdrawal Form

If you wish to withdraw from the contract, please fill out this form and send it back to us.

To:

andTheLight GmbH

Penningsfelder Weg 96 A

51069 Cologne

Email: andthelight.legal.cancellation@andthelight.com

I/we hereby withdraw from the contract concluded by me/us for the provision of the following service (description, order number if applicable, and price):

……………………………………………………………………

……………………………………………………………………

Ordered on (date):

………………………..

Received on (date):

………………………..

Name and address of the consumer:

………………………..

………………………..

………………………..

………………………..

Date:

…………………………………………….

Signature of the customer (only if notification is on paper):

…………………………………………….

©2025 andTheLight

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